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General Overview of Original Equipment Manufacturer (OEM) and their Customer Specific Requirements (CSR) Course

Enrolled: 34 students
Duration: 10 hours
Lectures: 1
Video: 9 hours
Level: Advanced


Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed

Course Overview:

This course is designed to provide participants with a comprehensive overview of Original Equipment Manufacturers (OEMs) in the automotive industry and the Customer Specific Requirements (CSR) they impose on their suppliers. The course aims to elucidate the role of OEMs, the nature of their relationships with suppliers, and the critical importance of understanding and adhering to CSR for successful business operations and partnerships. By the end of this course, participants will have a clear understanding of how OEMs operate and the significance of CSRs in maintaining quality and compliance.

Who Should Enroll?:

  • Suppliers and manufacturers in the automotive industry
  • Quality managers and professionals
  • Compliance officers and regulatory professionals
  • Procurement and supply chain specialists
  • Anyone involved in or affected by OEM relationships and requirements

Course Content:

  1. Introduction to OEMs:
    • Definition and role of Original Equipment Manufacturers in the automotive industry
    • Overview of the global automotive landscape and major OEMs
  2. Understanding Customer Specific Requirements (CSR):
    • What are CSRs and why they are critical for suppliers
    • The relationship between CSRs, international standards, and industry norms
  3. Dynamics of OEM-Supplier Relationships:
    • How OEMs and suppliers interact
    • The balance of power and how it affects business operations
  4. Common CSR Elements:
    • Typical requirements imposed by OEMs, such as quality, delivery, and sustainability standards
    • How CSRs can vary between different OEMs
  5. Managing and Meeting CSR:
    • Strategies for effectively managing and complying with CSR
    • Best practices for communication, documentation, and continuous improvement
  6. Impact of CSR on Quality Management Systems:
    • How CSRs integrate into and affect Quality Management Systems like IATF 16949
    • Understanding the implications for audits and certifications
  7. Navigating Challenges with CSR:
    • Common challenges suppliers face with CSR and strategies to overcome them
    • Case studies of successful CSR management
  8. Future Trends and Evolving OEM Expectations:
    • How the automotive industry’s evolution affects OEMs and their CSRs
    • Preparing for future changes and staying ahead in compliance

Advantages of the Course:

  • In-depth OEM Understanding: Gain a thorough understanding of the role and influence of OEMs in the automotive supply chain.
  • CSR Mastery: Learn how to navigate and comply with the complex and varied Customer Specific Requirements imposed by OEMs.
  • Strategic Advantage: Equip yourself with the knowledge to strategically manage OEM relationships and requirements for business success.
  • Quality and Compliance Excellence: Enhance your organization’s ability to meet quality standards and exceed OEM expectations.


Participants who successfully complete the course will receive a certificate of completion for the General Overview of OEM and their Customer Specific Requirements Course.

This course is crucial for any professional involved in the automotive supply chain, particularly those in supplier organizations looking to understand and navigate the complex landscape of OEM relationships and requirements. The course is designed to provide a comprehensive overview, ensuring participants are well-prepared to meet and exceed OEM expectations. Participants will leave the course with the knowledge and tools needed to effectively manage their OEM relationships, comply with CSRs, and contribute to their organization’s success in the competitive automotive industry. With the insights gained from this course, professionals will be ready to support their organization’s commitment to quality, efficiency, and customer satisfaction.