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Lectures: 1


Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed

Course Overview:

This course is designed to provide participants with in-depth knowledge and practical skills for managing non-conformities identified during external audits in the context of the IATF 16949 standard. The course aims to equip participants with effective strategies for addressing, resolving, and preventing non-conformities to ensure successful certification and continual compliance with the IATF 16949 requirements.

Who Should Enroll?

  • Quality managers and professionals
  • Internal auditors and audit team members
  • Process owners and managers
  • Anyone involved in the IATF 16949 certification process or responsible for addressing audit findings

Course Content:

  1. Understanding IATF 16949 Auditing and Certification:
    • Overview of the IATF 16949 standard and certification process
    • The role and expectations of external audits in the automotive industry
  2. Identification of Non-Conformities:
    • Recognizing different types of non-conformities during an external audit
    • Understanding the implications of non-conformities on certification and compliance
  3. Effective Response to Non-Conformities:
    • Strategies for responding to non-conformities in a timely and effective manner
    • Developing a structured approach to address the root causes of non-conformities
  4. Root Cause Analysis Techniques:
    • Applying root cause analysis tools to identify the underlying causes of non-conformities
    • Techniques such as 5 Whys, Fishbone Diagram, and FMEA
  5. Corrective Action Planning and Implementation:
    • Developing and implementing corrective action plans to resolve non-conformities
    • Ensuring actions are effective and prevent recurrence
  6. Documentation and Reporting:
    • Proper documentation of non-conformities, root cause analysis, and corrective actions
    • Effective communication with certification bodies and auditors
  7. Monitoring and Follow-Up:
    • Monitoring the effectiveness of corrective actions over time
    • Preparing for follow-up audits and demonstrating continuous improvement
  8. Preventive Strategies and Best Practices:
    • Proactive measures to prevent the occurrence of non-conformities
    • Best practices for maintaining ongoing compliance with IATF 16949
  9. Case Studies and Real-World Scenarios:
    • Analysis of real-world examples of non-conformity management
    • Lessons learned and insights from successful resolutions

Advantages of the Course:

  • Enhanced Audit Preparedness: Gain comprehensive knowledge to effectively manage and respond to non-conformities during external audits.
  • Improved Compliance: Learn strategies to ensure continual compliance with IATF 16949 standards.
  • Effective Corrective Actions: Develop skills to implement corrective actions that address root causes and prevent recurrence.
  • Certification Success: Increase the likelihood of successful IATF 16949 certification and re-certification.


Participants who successfully complete the course will receive a certificate of completion for External Audit Non-Conformity Management in the context of IATF 16949 Auditing and Certification Process Course.

This course is essential for professionals involved in the quality management and auditing processes within the automotive industry, especially those aiming for IATF 16949 certification. The course is designed to provide a thorough understanding of managing non-conformities effectively, ensuring organizations not only address current issues but also implement preventive measures for future audits. Participants will leave the course with the skills and knowledge necessary to enhance their organization’s audit performance, maintain compliance, and support continuous improvement in quality management practices. With the insights gained from this course, professionals will be well-equipped to lead their organizations to success in external audits and IATF 16949 certification.