Have a question?
Message sent Close
Enrolled: 0 students
Lectures: 1
Level: Intermediate


Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed

Course Overview:

This course is designed to provide participants with a comprehensive understanding of the A3 Problem Solving process, a structured and systematic approach widely used in Lean management and the Toyota Production System. The A3 approach is named after the A3 size paper used to document the process and is renowned for its simplicity and effectiveness in solving complex problems, promoting continuous improvement, and facilitating effective communication. By the end of this course, participants will be proficient in applying the A3 process to drive problem resolution and organizational learning.

Who Should Enroll?

  • Continuous improvement professionals
  • Quality managers and engineers
  • Process engineers and managers
  • Team leaders and supervisors
  • Anyone involved in problem-solving, lean management, or operational improvement initiatives

Course Content:

  1. Introduction to A3 Problem Solving:
    • Overview of the A3 methodology and its origins in the Toyota Production System
    • Understanding the principles and benefits of A3 thinking
  2. The A3 Process:
    • Detailed walkthrough of the A3 Problem Solving steps:
      • Problem Identification
      • Current State Analysis
      • Root Cause Analysis
      • Goal Setting
      • Action Plan Development
      • Implementation
      • Follow-up and Review
    • Emphasis on the PDCA (Plan-Do-Check-Act) cycle within the A3 framework
  3. Tools and Techniques for A3:
    • Introduction to various tools used in the A3 process, such as the 5 Whys, Ishikawa (Fishbone) Diagrams, and Pareto Charts
    • Guidance on selecting and applying the right tools for different types of problems
  4. Documenting the A3 Report:
    • Best practices for creating an A3 report to document the problem-solving process
    • Tips for making the A3 report clear, concise, and effective for communication
  5. Team Dynamics and A3:
    • The role of teamwork and leadership in A3 Problem Solving
    • Strategies for engaging and facilitating cross-functional teams
  6. Implementing A3 in Your Organization:
    • Strategies for successful adoption and cultural integration of A3 thinking
    • Overcoming common challenges and resistance
  7. Case Studies and Real-World Applications:
    • Analysis of real-world examples of successful A3 Problem Solving
    • Discussion of lessons learned and best practices

Advantages of the Course:

  • Structured Problem-Solving: Master a proven methodology for addressing complex problems in a structured and effective manner.
  • Enhanced Communication: Learn to document and communicate problems and solutions clearly and concisely using the A3 report.
  • Continuous Improvement Culture: Foster a culture of continuous improvement and learning within your organization.
  • Empowered Teams: Equip teams with the tools and mindset to collaboratively and proactively solve problems.


Participants who successfully complete the course will receive a certificate of proficiency in A3 Problem Solving.This A3 Problem Solving course is crucial for professionals committed to continuous improvement and operational excellence. The course is designed to provide a deep understanding of the A3 methodology, ensuring participants can effectively lead and participate in problem-solving initiatives. Participants will leave the course with the skills to facilitate collaborative, data-driven problem-solving efforts, leading to significant improvements in process efficiency, product quality, and organizational learning. With the knowledge and tools gained from this course, professionals will be well-equipped to drive continuous improvement and contribute to their organization’s long-term success.